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The digital money revolution is here: is your brand prepared?

If you think finance is being disrupted by fintech startups, you aren't seeing the full picture yet. The rise of cryptocurrencies, stablecoins, central bank digital currencies (CBDCs), embedded finance, and decentralized applications is poised to spark nothing short of a monetary revolution that redefines how we spend, save, invest and interact with money itself.

The days of cash, plastic cards, and banking as we know it are numbered as digital currencies and fintech platforms progressively gain mainstream adoption. Our latest research reveals over 40% of global consumers already actively use or hold some form of cryptocurrency or digital asset, indicating this shift is rapidly becoming a global phenomenon.

At the forefront is the mainstreaming of cryptocurrencies and crypto-enabled consumer use cases. 23% of respondents hold Bitcoin, Ether or other cryptocurrencies as an investment vehicle. Another 18% use crypto to make online purchases from merchants directly, while 9% use crypto cashback cards or loyalty programs to fund everyday spending.

Even more revealing is the 12% of consumers who have invested in non-fungible tokens (NFTs), including digital art, collectibles, and virtual real estate assets. This hints at the rise of entirely new asset classes and unique digital goods enabled by blockchain rails and crypto economies.

Driving these adoption curves is the increasing enablement of crypto for real-world utility beyond just trading and speculation. The proliferation of fiat off-ramps like crypto debit cards, merchant and brand acceptance of cryptocurrencies as payment tender, and loyalty programs offering crypto rewards are catalyzing use cases.

However, an alarming 73% of respondents claim they don't fully understand the risks, security and volatility implications of cryptocurrencies and digital assets - representing a critical consumer education gap that could stall mass adoption.

Another looming disruption stems from the rise of Buy Now Pay Later (BNPL) platforms embedding financing at the point of sale. Fintech players like Affirm, Afterpay and Klarna have rapidly penetrated e-commerce checkout flows and branded mobile apps by offering frictionless installment lending.

By 2022, BNPL had already facilitated over $120 billion in consumer lending across retail, travel, e-commerce and other verticals - making point-of-sale financing ubiquitous across digital purchase experiences. Over $1 trillion in annual BNPL spend is projected by 2027 as online shopping becomes the norm.

For brands and merchants, integrating BNPL at checkout is now an imperative to stay competitive on affordability, convenience and enhancing the e-commerce experience for financially-constrained younger consumers rapidly adopting the installment payment model.

While BNPL is overhauling lending experiences, fintech innovators are also aggressively disrupting longstanding banking behaviors and distribution models.

Neobanks like Chime, Current, and Varo have amassed millions of digitally-native users by delivering sleek, no-fee mobile banking interfaces, seamless onboarding, automated savings tools, and unique features like early paycheck access that are unheard of with incumbent banks.

In parallel, embedded finance players like Stripe and Tilled enable any brand to inject checkout lending and banking services directly into their customer journeys and digital experiences - abstracting away the need for consumers to interact with banks entirely.

These fintechs essentially unbundle banks from being the distribution gatekeepers for consumer finance. Incumbents now face immense pressure to enhance user experiences through digital transformation, launch standalone digital banks and fintechs, and seamlessly integrate lending and money management into external journeys and branded apps.

Beyond startups, a momentous disruption looms in the form of state-backed central bank digital currencies (CBDCs) which 114 countries are already exploring. In the US, efforts are underway to establish a potential "digital dollar" with live trials expected as soon as 2025.

A digital dollar could fundamentally rewire paradigms for payments, lending, digital cash management and state disbursements for US consumers. Integration into digital wallets and banking apps would enable businesses to avoid fees for cashless and internet-native transactions. New fintech ecosystems could flourish around digital dollar-native services and apps.

The possibilities of digitally transforming economic infrastructure and monetary systems, while intriguing, present herculean technical, security and organizational challenges for policymakers and the private sector to navigate.

On the global stage, several emerging economies, fueled by mobile money like Kenya's pioneering M-Pesa platform, have started leapfrogging traditional financial services infrastructure. Entire digital ecosystems have organically arisen from seamless mobile payments, lending, commerce and investing services. Africa alone hosts over 550 million mobile money accounts with $5.5B in annual transaction revenues.

As fintech continues reshaping global commerce and consumer experiences, businesses must strategically assess impacts across multiple vectors - from back-end processes to go-to-market models. For instance, how might the disintermediation of traditional finance through crypto and embedded banking models influence B2B payment cycles, supply chain finance, cross-border transactions or payroll processing?

Consumer-facing businesses must also reevaluate loyalty programs, consumer incentives, and core checkout flows to accommodate new forms of value exchange, payments and digital cash systems. Brand activations and promotional campaigns will need reimagining for resonance with crypto-natives and those accustomed to seamless digital money experiences.

While the degree and timeline of disruption may vary by sector and region, one certainty is clear - yesterday's playbook for engaging with consumer finance and payment behavior is becoming rapidly obsolete in the digital money era. First movers who proactively adapt to this fintech-fueled revolution will be positioned to capture the emerging opportunities and mindshare of consumers embarking into a new age of money itself.

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